Klipsy
Refund Policy
Effective date: 22 July 2026
14 day refund window. Every Klipsy plan starts with a 7 day free trial, so you can try everything before paying. If something went wrong with your purchase, email us within 14 days of the charge and we will make it right.
How to request a refund
Email support@klipsy.app from the address you used to purchase, or include your Paddle order/receipt number. Refunds are reviewed case by case and we reply quickly.
How refunds are processed
Klipsy purchases are sold by Paddle.com Market Ltd as our Merchant of Record. When a refund is approved, Paddle issues it back to your original payment method. Depending on your bank or card provider, it may take a few business days to appear.
Subscriptions
You can cancel a monthly or annual subscription at any time from your account page or the link in your Paddle receipt. Cancelling stops future renewals and you keep access until the end of the period you already paid for. The 14 day window above applies to every charge, including renewals.
Your statutory rights
This policy does not limit any mandatory consumer rights you may have under applicable law, including the EU and UK 14 day right of withdrawal for digital purchases.